NAPA TRACS Wireless HotSpot provides your customers with secure, free wireless Internet access while they wait for their vehicle to be serviced.

Once a NAPA TRACS Wireless HotSpot is installed, both customers and employees have high-speed wireless Internet access anywhere in the shop. This is the same type of service that is used today in thousands of businesses such as coffee shops, book stores, hotels and airports.

A NAPA TRACS Wi-Fi HotSpot provides your customers with FREE wireless Internet access while they wait for their vehicles to be serviced. Customers can use any device that has wireless Internet capability including a laptop computer, tablet PC or PDA. Customers are able to check and send email, watch webcasts, learn more about the shops offerings from a homepage or signup for automated service reminders (if currently provided by the shop). The NAPA TRACS HotSpot provides complete privacy and security between the public Internet your customers use and your NAPA TRACS and other applications loaded on your TRACS server.

The NAPA TRACS Wireless Assistant is for service writers on the go. The TRACS Wireless Assistant is first in a class of mobile computers that runs on the Windows® Mobile platform. The Wireless Assistant provides a handheld PDA-style wireless device and includes the ability to scan a vehicle VIN code, start an estimate, scan parts into inventory or reconcile a stockroom.

This powerful new tool provides all the information employees need to streamline the service writing process and make rapid, informed decisions. Additional functionality provides increased productivity gains with access to real time information and barcode data capture, smart battery, device level management, wireless and security options.

In addition to TRACS estimating and VIN code/inventory scanning functionality, the TRACS Wireless Assistant has the ability to run many 3rd party software applications such as email, calendar, etc.

Now NAPA TRACS users have remote, wireless access to customer, vehicle and repair order data from anywhere in the shop using the TRACS Wireless Service Writer tablet PC. Functionality includes the ability to start estimates, lookup, view and order NAPA parts electronically via the Internet or view technical information using optional Mitchell On-demand technical information… This powerful new addition to the NAPA TRACS Wireless lineup is a true breakthrough between high end computing and a rugged, lightweight design. The sleek TRACS Wireless Service Writer features Intel® Centrino^TM Mobile technology and integrated high-speed wireless connectivity to meet all your shops mobile computing and NAPA TRACS demands.

The NAPA TRACS Wireless Service Writers many advanced features, innovative design and unmatched durability will keep your employees connected instead of scrambling to a PC every time they need to check the status of a job, lookup or order a part, need technical information or email a customer. Bottom line... the NAPA TRACS Wireless Service Writer keeps your employees more productive and your bottom line more profitable.

When customers are ready to combine all the functionality contained in the NAPA TRACS Wireless Service Writer with a suite of new Delphi^TM diagnostic and service writing tools, they need the NAPA TRACS Wireless Service Tech. The Wireless Service Tech will help quickly identify and recommend services which are needed by customers. By accessing the vehicles OBDII port, users are able to pinpoint service opportunities and perform detailed vehicle electronic system "health checks" which help identify symptoms before they become issues.

Now customers can completely revolutionize the way they do business with the NAPA TRACS Wireless Service PRO. The PRO solution comes with all the functionality contained in the NAPA TRACS Wireless Service Tech plus complete OBD2 Driver Seat Diagnostics^TM, Service Bay Quality Control^TM, amperage based diagnostics, tables of known good vehicle data, NAPA TRACS LINK/NET functionality and much more.

This new technology from Delphi^TM and NAPA TRACS combines the best of both worlds to create a powerful diagnostics and shop management tool.