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See what some of our customers have to say about NAPA TRACS.
"Sooner or later, you have to ask yourself, do I own the business or does it own me? Our TRACS system paid for itself by giving me information so complete, I didn't need a secretary anymore."
"TRACS reports let me know which technicians are the most profitable and which ones need more training. It simplifies and streamlines every part of my business."
MATT PENDERGAST
Mufflers Plus
Front End & Brake Shop
Vallejo, CA
"Because of the financial controls built into our TRACS system, my gross profit was up 4.3% the first month we used it - and with our volume of repair, that savings was huge.
The system paid for itself in less than 90 days."
JIM PIRAINO
Camarillo Car Care Center
Camarillo, CA
"With TRACS NET, I know my profit before
my accountant does."
"But four years ago, I was flying blind, with no idea of how we were really doing-with no day-to-day knowledge of what our real overhead was."
"I finally made the commitment to computerize the shop, but I soon discovered that the system I bought was no good for inventory control-plus, it would just go down for no apparent reason, forcing me back to paper record-keeping for days at a time. The last straw was the day I called their tech support and they offered to send me a solution in the mail. That was it. I threw it out."
"I had seen a TRACS demo about two weeks earlier and realized it was vastly different from the program I was using. So I bought TRACS, and NAPA had it up and running in just 2 days."
"Now we have 8 PCs networked throughout the building. Every technician is within 5 steps of a TRACS monitor with all the technical information he needs-including TSBs, schematics and the NAPA electronic catalog-to speed up the repair. With all the electronics in today's cars, we'd be lost without TRACS' built-in tech resources. Plus, my TRACS NET tells me exactly what parts are in stock today... and what we're making on each one we install, to the penny. Bottom line is, I have the information I need to make educated decisions about the business. Knowing which technicians are the most productive tells me where to route the jobs for the quickest turnaround. And because our TRACS NET operating system is linked directly to our NAPA dealer, we order parts electronically and get what we need much faster than using the phone."
"I use my TRACS NET system to e-mail invoices and estimates, too. TRACS tells me exactly what I need to know to make sound business decisions... that make me money."
TYLER ELLENSO
Tyler's Automotive, Tigard, Oregon
8 bays
7 technicians
2 service writers
1 owner/manager
TRACS LINK
"Monthly billing used to take me a full 12-hour day."
"Finally, we made the commitment to computerize our operation."
"We considered 4 different systems, and, after comparing their capabilities, I went with TRACS. It was the best thing I ever did for this business."
"We have a great relationship with our NAPA store, and TRACS has made it even better. Now it's easier to track our parts inventory-building up our stock of fast-selling parts and moving out what was gathering dust."
"TRACS cut my bookkeeping fees by giving me so much of the information I was paying our accountant to provide, like profitability updates. And TRACS made it easier to sell our services for what they're really worth by establishing a fixed markup for both parts and service procedures. It automatically calculates the correct margins and updates estimates and invoices. Our profit on parts is way up... and our estimates are right on the money."
"I do a lot of commercial work, with month-end billing. Before, it took a whole day each month just to get invoices out-now, I hit a few keystrokes, TRACS prints the statements, and it's done."
"I could never go back to our old way of doing things with paper records and catalogs. There were just too many things about the business I couldn't find time to research."
"NAPA AutoCare, NAPA parts and NAPA TRACS work smoothly together to keep us
organized and profitable."
JIM DADAOS
TriStar Automotive, Santa Rosa, CA
7 bays
5 technicians
2 service writers
3 owner/managers
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